Schedule appointments and reduce no-shows by Text-enabling your Auto Repair Center
Scheduling appointments is normally a time consuming process that's done over the phone so consumers are reluctant to make appointments. They also forget to cancel or re-schedule as finding a time in their busy day to make a phone call and being put on hold can be a frustrating experience. With your business landline text-enabled, your customers can simply text your landline number to easily make appointments, re-schedule or ask questions or request for progress updates in a matter of seconds instead of minutes since texting doesn't require both parties to be actively present.
- Greet all your new automotive repair customers automatically when they text your landline for the first time
- Exchange photos of car, paperwork, estimates, progress and more with MMS picture messaging
- Text instructions or important details that can be re-visited
- Reply quickly to repetitive questions
- Text updates and progress of they repair
- Chat with office staff and mechs for repair discussions or staff scheduling
- Reply automatically to text messages received during off-hours