VoIP Text Messaging for Businesses
Business Text Messaging from Your Existing VoIP Phone Number
Text-enable your current VoIP line to talk to your customers via text messaging, the channel they prefer the most. Texty Pro's VoIP texting service text-enables any business to send and receive SMS text & picture messages directly from an existing VoIP phone number.
Connect with your customers instantly by texting appointment confirmations & reminders, marketing text messages, payment reminders and more with 1-to-1 conversational text messaging. Text-enable your VoIP line to text from a computer in just a minute.
Text with your business number free
✓ Try free for 14 days.
✓ Set up in under a minute.
✓ Cancel anytime
Hi Lucas. Texting to remind you about your haircut appointment tomorrow at 2 PM.
- Evelyn @ The Hair Salon
- Evelyn @ The Hair Salon
SMS Sent - just now
99%
of text messages are opened and read within 90 seconds of receiving
98%
of all smartphone users send text messages regularly
85%
of people prefer receiving text messages over phone calls or emails
70%
of consumers opted in to get text messages from businesses.
Should I text with my customers?
Yes, you should absolutely text with customers. In fact, they would prefer that you text instead of calling them and leaving voicemails. VoIP texting will get you faster responses from your customers making your day a whole lot more productive. You'll save time and effort by communicating with customers through SMS text messages from a computer or any mobile device with an internet connection with Texty Pro's VoIP texting service. For customers, sending a text to your VoIP number is no different than texting a mobile number.
How to text from a VoIP line in 3 quick steps:
Text-enable your business VoIP number in just about a minute with Texty Pro, the best texting service preferred by great business owners like you.
1. Sign up for a free VoIP text messaging account
2. Text-enable your VoIP phone number
3. Send and receive texts with customers using your VoIP number
Hey. It's Sonny at Tires & More. Our selection of tires are on sale. Get your tires now and save 25% off.
www.texty.pro/offer
Hey! Thanks for sending me that!
Of course! We suggest that you come as soon as possible as stock is limited.
Do you have the Michelin Pilot 4S all season in 225/35 19?
Yes we do. We can hold it for 24 hours. What is your name and when do you want to come?
Thank you! It's Jon and I'll be there by 5PM today right after work.
Thanks Jon. We'll see you later!
Thanks Sonny 👍
1:1 conversational SMS text message with a customer
What is a VoIP number and how can I text from my VoIP number?
Voice over Internet Protocol (VoIP) is a technology that allows businesses to make phone calls from a computer or a VoIP telephone. You can get a VoIP phone line from most cable tv providers such as Verizon, AT&T, Xfinity, Cox, Spectrum, Optimum and more.
With Texty Pro VoIP texting service, you can now text with customers using that same VoIP number you already have. Once you're signed up, you can start texting from a computer or a mobile device with Texty Pro's SMS text messaging service for business.
Why should I text from a VoIP number with customers?
Customers prefer texts over any other communication channels but they may not respond to your texts if they don't recognize your phone number. By texting via Texty Pro, your customers will respond to your texts as they will recognize your VoIP phone number in the caller ID.
Business text messaging using a VoIP number is the best way to reach customers with open rates 6 to 8 times higher than marketing emails. By texting from your VoIP line, you'll benefit from instant customer engagements and better customer relationships.
- Text message open rate is 78% higher than emails
- Text message response rate is 7.5 times higher
- Text message response time is 60 times higher
How can I benefit with VoIP text messaging?
Your customers are strapped for time and continuously on the move so they have very little time to dig their junk folder or play phone tag. This is one of the many reasons why business text messaging has become so widely used in past few years and have become the preferred over calls.
VoIP texting for business will help improve customer engagement, retention and overall satisfaction. Delight customers through SMS texts with promotions and sale events and automatically reply to all new customers that are text messaging your business to greet them and collect information.
MONDAY PROMO: Get 20% off your dinner tonight!
- Seth @ Everything Cheese
- Seth @ Everything Cheese
SMS Received - just now
Hey Dom. It's Sean from the Game Store.
We just received a small batch of Nintendo Switches.
We just received a small batch of Nintendo Switches.
Yes! Finally! Do you have the white ones with the OLED screen?
@sammy can you check if we received any white OLED Switches?
Private note from you • 1:24 PM
Yes, we have 6 left @sean
Private note from bobby • 1:24 PM
Thanks @sammy
Private note from you • 1:24 PM
Yes, we do have the white OLED Nintendo Switches.
Thanks for checking, Sean. I'll come by during my lunch break around 1pm.
Team collaboration within an 1:1 SMS conversation with a customer
Can I text together with my staff from a landline number?
Yes, you can text with your team members from your landline number. Everyone one in your team will have their own login credentials to send and receive text messages from your existing landline or VoIP phone number. All text messages sent and received will be visible to everyone in the universal shared inbox for clarity and accountability.
You and your team members can jump in on any text message conversation by either texting the customer in the conversation thread or by leaving a private note to your team member. Privatenote is a feature that allows you and your team members to leave internal private notes directly in the conversation that only your team members can see.
- Texty Pro supports all VoIP phone numbers in the United States and Canada
- Everyone at your business can text using your VoIP phone number
- Leave private notes that are visible only to you and your team members
- Schedule your texts in advance
- Use canned messages to reply in just a few clicks
Hi. I'm looking to add recessed lighting to a few of the rooms in the house. Is this something you can do?
Hi! Thanks for texting Lights Professionals. Can we have your name please?
- Rosa, Sales @ Lights Pros
- Rosa, Sales @ Lights Pros
Hey Rosa. It's Gary Brovos.
Thanks Gary. We can do your lights next Monday. It's $100 per recessed light including painting if you provide it.
Sounds fair. I am looking to get it for 4 rooms. Probably around 6 to 8 per room. Can you do better on the $$? Thanks
@kim customer wants a discount. Minimum of 24 lights installed.
Private note from you • 1:24 PM
@rosa feel him out. try $80-90/light but it has to be a minimum of 24 lights.
Private note from you • 1:24 PM
Of course Gary. We can do $90/light as long as you're getting 24 of them. (6 lights per room x 4 rooms)
Customers can text your existing VoIP phone number using their standard SMS text messaging app on their mobile phone.
What are the benefits of business VoIP text messaging?
With two-way text messaging from a VoIP line, you can instantly connect with customers through text messages and save hours a day for anything from appointments, reminders, sales, customer service & support and more.
With your VoIP line text-enabled, anyone can text your business. They won't know that they're sending a text to a VoIP number. For them, it will be the same as texting any other mobile number.
Texty Pro is works on any computer or mobile device including the one you're currently using to read this.
What is VoIP texting for business?
Texty Pro is a business text messaging service that can text-enable any Voice over IP phone number to let our customers text you on the same number they’ve been calling you on. You'll be able to send and reply to the messages from any device or a computer you already own and you’ll still be able to talk on the same phone just as you normally would as it does not interfere with your phone service. Watch the 1 minute video below to learn more.
Can I really send text messages to my business contacts?
Yes, text messaging is really the most preferred way of communicating nowadays for anyone including your business contacts. It's the easiest and the fastest way for consumers to quickly text businesses for questions, purchases, customer service and more.
Text messaging is asynchronous so it does not disrupt the recipient from what they were doing. Start texting with customers in about a minute. Send standard SMS text messages from your VoIP number and make it extra clear with MMS photos, videos, and emojis. See below for additional texting benefits.
Say more in less time with text messaging
A short text message is far better than a long emails. 99% of your text messages will be read within 3 minutes.
Send texts + and make calls using your VoIP number
Text with your current VoIP phone number that you use to talk tocustomers to avoid confusion from your customers.
Get better engagement with MMS picture messaging
Use an enticing picture or a promotional image with your text message to improve customer engagement.
Chat internally with all your team members
Discuss specific matters in a private channel, Send direct messages or collaborate on a text with in-chat private notes.
Work together with your staff to solve customer queries
The shared inbox allows everyone on your team to see every text message that was sent and received using your VoIP number.
Text with customers anytime, anywhere
Text with customers on the go using our mobile app or use a computer with an internet connection.
Welcome your customers and collect info automatically
Welcome customers with a personalized greeting automatically or let them know that you're currently closed.
Save time with scheduled text messages
Busy mornings? Beat the rush by scheduling your outgoing text messages in advance.
Reply to customers without any typing
Easily send personalized text messages to your customers using canned responses in just a few clicks.
Text with customers using your VoIP phone number
Don't confuse business customers with a virtual text-only number. Text-enable your business VoIP phone number instead.
Schedule all your business text messages
Save time in your busy day by scheduling your reminder text messages and other outgoing text messages in advance.
Use canned responses for frequently asked questions
Send personalized text messages to your customers with just a few clicks using Texty Pro's SMS canned responses.
SPECIAL OFFER FOR BUSINESSES
VoIP text messaging for businesses - free for 14 days.
Text with your business number14-day free trial. Cancel anytime. Learn more →
We are aware that times are tough and getting tougher for many businesses. It is why we have reduced our subscription fees for our business texting service. You'll also get incoming SMS text messages for free. Get started with business text messaging for your growing business. Sign up now to lock in your savings of up to 28% off.
Have you ever felt like part of a family with your texting service??
That might sound odd, but David and his support staff actually listen to your feedback.
Features have already been added to Texty Pro I've never had with other texting services.
I look forward to being a part of the Texty Pro family for years to come!
Randy Hamilton
Texty Pro Business User
Our company (Design Tree Maintenance) has been using Texty Pro for several months now. The system is virtually flawless and when I did have a problem I received help within just a minuet or two after sending an email about my issue. Excellent service! Excellent Product!
Design Tree Maintenance
Texty Pro Business User
Great customer service and a system that is simple to integrate and use!!
Ivan P.
Texty Pro Business User
I had no clue about this company or the fact that our company used TextyPro. At first mention, our account had been suspended due to a payment issue. Not having a full grasp of the situation, I reached out to support with an SOS. I quickly got a call from David who was very kind and patient with me as he listened to my ranting of the whole matter. David then went over every aspect my problem in detail and offered helpful suggestions which assisted me in resolving the whole issue. Best Customer Service EVER!!!
Machelle
Texty Pro Business User
We've been using texty pro for a full year now! We operate a lawn care business and use this service for coordinating with customers. It works great! Both using a web browser and the phone app. Support has been responsive immediately when needed.
AC
Texty Pro Business User
Amazing Company. So accommodating and flexible. Highly recommend them. Quick responsive service.
Andy Ward
Texty Pro Business User
the customer service and platform are fantastic. I will choose a company first every time who has a genuine representative on the other line! Thank you David and the TP team!
Mandi Jenkins
Texty Pro Business User
The set up was instant. I did get a notification that it could take up to 24-hours to send and receive texts from our existing, web-based phone lines, but it took about 24 seconds. There was an immediate issue, which had me scared, but a representative was live (a half-hour before their normal hours of business) within a minute and kept me on the chat while their team of engineers untangled it, which took about 25 minutes. I was blown away at the live service and how ready their engineers were. So far, very impressed.
Nathan Heddleston
Texty Pro Business User
Great application to help with our business workflow. Better ability to reach customers through texting than actual phone calls. Great service!
Kunal Gupta
Texty Pro Business User
Very pleased with texty pro!
Miami Excellence Collision Center
Texty Pro Business User
Once we signed up with Texty Pro we were able to send and receive texts our regular landline telephone number. Very handy and easy to use!
Thom Thompson
Texty Pro Business User
amazing company and the employees
Felipe Soto
Texty Pro Business User
EASY TO SET UP AND USE, JUST WHAT OUR SHOP NEEDED!
Todd
Texty Pro Business User
TextyPro is an awesome service! They are personable and are always a phone call or email away! Super helpful and the service is very easy to use for a busy business!
Kirstin Meeks
Texty Pro Business User
Just getting started but already impressed with the great customer service!
Jeni DeGeeter
Texty Pro Business User
Questions about business text messaging
Frequently asked questions about business text messaging.
Have other questions? Here are 10 frequently asked questions about business text messaging including why you should use your current business landline phone number instead of getting a new one.
What is Texty Pro Business Text Messaging Service?
What phone numbers can I use?
How long does it take to sign up?
How can customers contact my business?
Can I message my employees through Texty Pro?
Sending a text message to a group of recipients
Can I receive a phone call and message at the same time?
Can I use my cell phone number?
Is the 14 days free trial really free?
What is the character limit for SMS text messages?
Are incoming SMS text messages free?
View more
Learn how you can save time and build better customer relationships
Start by learning the ins and outs of business text messaging today. When you're ready to get ahead, give the free trial a try.
Want to learn more about building better customer relationships for your business?
Schedule a 30 minute live demo and see how our business text messaging service can work using your VoIP phone number.
Schedule a 30 min live demo