Landline Business Text Messaging for Retail Businesses

Take Your Retail Sales and Customer Service to the next Level with landline texting

Use the convenience of business text messaging to modernize your sales and customer service experience. Send coupons, shipping updates, and restocking alert to keep their attention and quickly answer questions with one-to-one conversational texting without interrupting your day or theirs. Start texting at your retail business in minutes with Texty Pro!

✓ Try free for 14 days.
✓ Set up in under a minute.
✓ Cancel anytime

retail business owner holding a sign that says "Text us" - Texty Pro
Text Messaging Service for Retail Business | Texty Pro
Alina! Come in this week and save 20% OFF on all items. See you soon!
Trendspot- just now
Woman shopping | Texty Pro
Text Messaging Service for Retail Business | Texty Pro
Retail business staff texting from a computer | Texty Pro


SMS messages have a 209% higher response rates than phone or email


of text messages are opened and read within 90 seconds of receiving


of customers that don't return is due to poor customer service


of all consumers wish they could send text messages to businesses

"Use your current business landline phone number to quickly connect and reach out to customers with Texty Pro business texting service. Your customers only need to text your number, and our website and mobile app are ready for your use, no additional hardware required."

Improve customer service with prompt and direct messaging through business texting

Business texting allows short and fast responses to speed up the customer service process. Customers do not have to wait on hold or go searching for information about your business. They can simply text your landline number.

Notify your customer base with business text messages

Update customers when your hottest items come back in stock. Choose to blast a message to reach all your customers or select those missed out before.

Hey, Do you have the new YEEZY BOOST 350 V2 Earth in a size 11?
Thank you for texting Shoemkr. My name is Dawn. May I have your name, please?
Hey Dawn. I'm Mason.
You're in luck, Mason! We got a shipment coming next week. BTW, how did u hear about us?
Finally! I found you online.
Thanks and yes, size 11s. We'll text you when they come in, Mason 👋
Prospect clients can text your existing landline using their default SMS text messages app on their mobile phone..

Simplify in store purchases or online orders

Let customers skip the long lines and ordering process by supporting text interactions for placing holds, ordering for pick-up or delivery, and checking stock. Increase revenue by texting customers with back in stock text message alerts for items that are in demand and keep your customers happy by sending shipping updates right from your retail business landline phone number.

Customer receiving a back in stock text message alert - Texty Pro
Hey, Mason. We got your YEEZY BOOST 350 V2 Earth in size 11 you asked for 🙌. Let us know when you'll be picking it up. -Dawn
Shoemkr- just now
Got an order for a YEEZY BOOST 350 V2 Earth in a size 11.
Nice. They know it's not retail price?
I'm sure. He found us on the web.
Let him know the new Jordans are coming in at the same time?
Good idea!
1:1 or group chat with colleagues.

Keep retail business staff informed and collaborative

Text messaging allows retail business employees to respond with the correct information when it's available. There is no waiting on hold to reach customer service or get an answer. With Texty Pro team chat, all your staff members can chat directly with another staff member or a group, in a private channel or even leave private notes right on the text message conversation with customers.

Let retail customers in on offers and important updates

Customers appreciate receiving loyalty offers and even non-commercial messages through text, which increases brand awareness and creates positive customer interactions. Coupons received by text increase customer’s purchases and over half of texted coupons are used in a week.

Business Landline Text Messaging features for Retail Businesses

Increase customer satisfaction at your retail business with Texty Pro

Business texting for retailers is the most preferred channel for consumers these days. It's easy, convenient and does not disrupt the recipient from what they were doing. With Texty Pro, texting for retail business is simple and straightforward. Take orders, send shipping updates, provide customer service, send photos of promotional coupons, videos, and emojis just like you would on your mobile phone with friends but using your existing business number! See how you can benefit from business text messaging at your retail business.

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Talk to more retail customers in less time

Texty Pro was built from the ground up for business landline texting with ease-of-use in mind for retail businesses of all sizes.

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Text customers for back in stock item alerts

Increase sales by quickly sending back in stock item alerts to customers to have them come in to the retail store or website.

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Increase revenue with enticing discount coupons

Increase sales revenueby sending customers enticing image based coupons with MMS picture messaging.

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Boost employee productivity and engagement

Invite your staff to discuss matters in a direct message, private channels or collaborate on a customer text with in-chat private notes.

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Manage all text messages with shared inbox

Bring insight with shared inbox that allows every team member to see every text message sent and received with your landline number.

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Text from your business or on the go with our mobile app

Use your computer or download our mobile app to send & receive SMS text messages from your landline number from anywhere.

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Greet all your customers automatically

Welcome customers automatically when they text your retail business for the first time and gather information about them.

Reply automatically to all text messages during off-hours

Let your retail customers know your business hours automatically when they text you during off hours.

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Check-in on customers who haven't texted you recently

Automatically send your store's special offers or greetings to all the customers that have not sent you a text message recently.

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Text with retail customers using your business phone number

Don't confuse your customers with a virtual text-only number. Text-enable your current business VoIP/landline phone number instead.

Schedule all your retail business text messages

Save time in your busy day for other important tasks by scheduling your text messages in advance.

Canned response icon - Texty Pro

Use canned responses for frequently asked questions

Send personalized text messages to your retail customers with just a few clicks using Texty Pro's SMS canned responses.


Business text messaging for retailers - free for 14 days.

Growth Annual

500 SMS/mo


Billed annually.
Incoming SMS texts are free. Learn more.

Text with your business number
14-day free trial. Cancel anytime. Learn more →

We are aware that times are tough and getting tougher for many businesses. It is why we have reduced our subscription fees for our business texting service. You'll also get incoming SMS text messages for free. Get started with business text messaging for your growing business. Sign up now to lock in your savings of up to 28% off.

Have you ever felt like part of a family with your texting service??

That might sound odd, but David and his support staff actually listen to your feedback.
Features have already been added to Texty Pro I've never had with other texting services.

I look forward to being a part of the Texty Pro family for years to come!

Randy Hamilton
Texty Pro Business User

Love this company! This company is ALWAYS fast and friendly to work with, not to mention the Texty Pro program has been a game changer at work. We love this program and it is a added benefit that their customer service excels above and beyond!

Jennifer Haag
Texty Pro Business User

Our company (Design Tree Maintenance) has been using Texty Pro for several months now. The system is virtually flawless and when I did have a problem I received help within just a minuet or two after sending an email about my issue. Excellent service! Excellent Product!

Design Tree Maintenance
Texty Pro Business User

Great customer service and a system that is simple to integrate and use!!

Ivan P.
Texty Pro Business User

I had no clue about this company or the fact that our company used TextyPro. At first mention, our account had been suspended due to a payment issue. Not having a full grasp of the situation, I reached out to support with an SOS. I quickly got a call from David who was very kind and patient with me as he listened to my ranting of the whole matter. David then went over every aspect my problem in detail and offered helpful suggestions which assisted me in resolving the whole issue. Best Customer Service EVER!!!

Texty Pro Business User

We've been using texty pro for a full year now! We operate a lawn care business and use this service for coordinating with customers. It works great! Both using a web browser and the phone app. Support has been responsive immediately when needed.

Texty Pro Business User

Amazing Company. So accommodating and flexible. Highly recommend them. Quick responsive service.

Andy Ward
Texty Pro Business User

the customer service and platform are fantastic. I will choose a company first every time who has a genuine representative on the other line! Thank you David and the TP team!

Mandi Jenkins
Texty Pro Business User

The set up was instant. I did get a notification that it could take up to 24-hours to send and receive texts from our existing, web-based phone lines, but it took about 24 seconds. There was an immediate issue, which had me scared, but a representative was live (a half-hour before their normal hours of business) within a minute and kept me on the chat while their team of engineers untangled it, which took about 25 minutes. I was blown away at the live service and how ready their engineers were. So far, very impressed.

Nathan Heddleston
Texty Pro Business User

Great application to help with our business workflow. Better ability to reach customers through texting than actual phone calls. Great service!

Kunal Gupta
Texty Pro Business User

Very pleased with texty pro!

Miami Excellence Collision Center
Texty Pro Business User

Once we signed up with Texty Pro we were able to send and receive texts our regular landline telephone number. Very handy and easy to use!

Thom Thompson
Texty Pro Business User

amazing company and the employees

Felipe Soto
Texty Pro Business User


Texty Pro Business User

TextyPro is an awesome service! They are personable and are always a phone call or email away! Super helpful and the service is very easy to use for a busy business!

Kirstin Meeks
Texty Pro Business User

Just getting started but already impressed with the great customer service!

Jeni DeGeeter
Texty Pro Business User

Questions about business text messaging

Frequently asked questions about business text messaging.

Have other questions? Here are 10 frequently asked questions about business text messaging including why you should use your current business landline phone number instead of getting a new one.

View more

Learn how you can save time and build better customer relationships

Start by learning the ins and outs of business text messaging today. When you're ready to get ahead, give the free trial a try.

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Ready to build better customer relationships at your retail business?

Schedule a 30 minute live demo and see how our business text messaging service can work for your business.

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