Landline Business Text Messaging for Insurance Agencies

Improve Customer Retention with Landline Texting for Insurance Agencies

Using the convenience of SMS text messages, communicate instantly and build trust with your customers, boosting you in today's market and gaining customer loyalty. Make use of the business text messaging, the preferred channel for your business conversations. Keep your personal cell number private and text-enable your insurance agency to start texting with customers directly from your office phone number.

✓ Try free for 14 days.
✓ Set up in under a minute.
✓ Cancel anytime

Happy client | Texty Pro
Staff texting from a landline number | Texty Pro
Rafael. Good news! Your insurance premium went down! Great credit score never hurts!
Fairfield Insurance Agency- just now
Happy customer | Texty Pro
Client texting a landline number | Texty Pro
Sending a texting message from a computer | Texty Pro


of all smartphone users send text messages regularly


of text messages are opened and read within 90 seconds of receiving


of people  prefer receiving text messages over phone calls or emails


of all calls Americans receive on their phones are answered

"Save hours per day and increase business efficiency by resolving claims with less calls, skipping all the phone tags, hold times and voicemails by texting with your customers from your existing agency's landline phone number."

Improve your claims experience for customers

With Texty Pro business texting service for insurance agencies, you can easily have a one-on-one text message conversation in parallel with multiple customers at once using your existing business number also referred as landline number.

Business text messages are opened and read at a rate of 97% in less than 3 minutes of receiving them making landline texting so much more efficient compared to phone calls, voicemails, and emails which end up in the junk folder.

Qualify insurance leads faster through business text messaging

Even with online quoting tools, many new customers still want to speak to a live agent before they are ready to sign up. With Texty Pro, your prospect customers can quickly reach you via text message directly on your existing landline phone number.

Hi. I've just started my own business a few months ago and would like to know if I need insurance?
Hi and congratulations🎉. My name is Noa here with Bond Insurance Agency and I'm happy to help. May I have your name, please?
Thanks! My name is Hope Chung.
Very nice to meet you Hope.
Can you tell me about your business so I can help you find the best options?
Sure! It has always been a dream to open up a restaurant but the way things are nowadays with you know... Instead, I've started a ghost kitchen.
How do we handle ghost kitchens? Restaurant, food truck or takeout insurance?
Private note from you • 3:24PM
Insurance customers can text your existing landline using their default SMS text messages app on their mobile phone.

Resolve insurance claims faster to improve customer service with business text messaging

Business text messaging offer clear and concise communication for claims, support, billing, and sales. All text messages can be quickly viewed, responded to, and indefinitely referenced. Plus, the same number is also your business phone number for more means to talk.

Client texting a landline number | Texty Pro
Hi Susan. A claims adjuster will text you to verify all the information. Thanks for choosing Britannica Insurance.
Britannica Insurance - just now
Account #F3903026-212-0829 wants to add flood insurance to their policy. Anyone familiar with this?
Just looked them up. FEMA says they're in a high risk zone (A) 💦💦
Heeey Artie. Sounds like you've got some experience with this. Will you take this?
You bet Stella! I'm already talking to a few customers right now but another one won't kill me!
I think you might take the crown this month Artie!💪💪
1:1 or group chat with colleagues.

Easy insurance agency-wide collaboration for improved operational efficiency

With Texty Pro, you'll save time and increase efficiency by assisting a greater number of insurance agency customers at once while getting assistance from other agents through internal agency-wide collaboration.

Cultivate insurance customer engagement through landline texting

Insurance customers want to build a relationship with their insurance agents, and why not use the convenience and personalization of business text messaging to reach those customers. Offering texting will provide an easy and direct way for customers to contact your business with big or small issues any time.

Business Text Messaging features for insurance agencies

Increase customer satisfaction for insurance agencies with Texty Pro

Text messaging for insurance agencies is the most preferred channel for customers these days. It's the fastest and the most convenient way of for busy customers to reach businesses. With Texty Pro, texting for insurance services provides a simple and frictionless one-to-one experience that customers expect. Texty Pro text messaging for insurance services is preferred and chosen by many organizations for sales, claims, service and staffing.

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Communicate with more customers in less time

Texty Pro was built from the ground up for business landline texting with ease-of-use in mind for insurance services.

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Resolve insurance claims faster with less phone calls

Use business text messaging from your landline with customers to resolve open claims faster and with less phone calls.

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Streamline communications with MMS picture messaging

With picture messaging, customers can text photos of their ID, claims damage, license plate or VIN number to save time.

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Connect with office and field employees quickly

Use Team Chat feature with all your team members to quickly send announcements, have private discussions and collaborate on claims.

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Collaborate on customer text message inquiries

Shared inbox that allows every team member to see every text message sent and received with your office landline number.

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Text with customers from anywhere

Text with customers at the office using a computer or download our mobile app to text from anywhere.

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Greet all new leads and collect information automatically

Collect name and the reason for texting from your prospect customers automatically when they text you for the first time.

Reply automatically to all text messages during off-hours

Let your customers know your business hours automatically or re-direct them to an emergency line when they text you during off hours.

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Text customers who haven't texted you recently

Check in with customer who have not texted your office recently to let them know that you are there for them.

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Text using your existing agency phone number

Don't confuse clients with a virtual text-only number. Text-enable your existing agency's VoIP/landline phone number instead.

Schedule all your client reminder text messages

Save time in your busy mornings by scheduling your client reminders and other outgoing text messages in advance.

Canned response icon - Texty Pro

Use canned responses for frequently asked questions

Send personalized text messages to your clients with just a few clicks using Texty Pro's SMS canned responses.


Business text messaging for insurance agencies - free for 14 days.

Growth Annual

500 SMS/mo


Billed annually.
Incoming SMS texts are free. Learn more.

Text with your business number
14-day free trial. Cancel anytime. Learn more →

We are aware that times are tough and getting tougher for many businesses. It is why we have reduced our subscription fees for our business texting service. You'll also get incoming SMS text messages for free. Get started with business text messaging for your growing business. Sign up now to lock in your savings of up to 28% off.

Have you ever felt like part of a family with your texting service??

That might sound odd, but David and his support staff actually listen to your feedback.
Features have already been added to Texty Pro I've never had with other texting services.

I look forward to being a part of the Texty Pro family for years to come!

Randy Hamilton
Texty Pro Business User

Our company (Design Tree Maintenance) has been using Texty Pro for several months now. The system is virtually flawless and when I did have a problem I received help within just a minuet or two after sending an email about my issue. Excellent service! Excellent Product!

Design Tree Maintenance
Texty Pro Business User

Great customer service and a system that is simple to integrate and use!!

Ivan P.
Texty Pro Business User

I had no clue about this company or the fact that our company used TextyPro. At first mention, our account had been suspended due to a payment issue. Not having a full grasp of the situation, I reached out to support with an SOS. I quickly got a call from David who was very kind and patient with me as he listened to my ranting of the whole matter. David then went over every aspect my problem in detail and offered helpful suggestions which assisted me in resolving the whole issue. Best Customer Service EVER!!!

Texty Pro Business User

We've been using texty pro for a full year now! We operate a lawn care business and use this service for coordinating with customers. It works great! Both using a web browser and the phone app. Support has been responsive immediately when needed.

Texty Pro Business User

Amazing Company. So accommodating and flexible. Highly recommend them. Quick responsive service.

Andy Ward
Texty Pro Business User

the customer service and platform are fantastic. I will choose a company first every time who has a genuine representative on the other line! Thank you David and the TP team!

Mandi Jenkins
Texty Pro Business User

The set up was instant. I did get a notification that it could take up to 24-hours to send and receive texts from our existing, web-based phone lines, but it took about 24 seconds. There was an immediate issue, which had me scared, but a representative was live (a half-hour before their normal hours of business) within a minute and kept me on the chat while their team of engineers untangled it, which took about 25 minutes. I was blown away at the live service and how ready their engineers were. So far, very impressed.

Nathan Heddleston
Texty Pro Business User

Great application to help with our business workflow. Better ability to reach customers through texting than actual phone calls. Great service!

Kunal Gupta
Texty Pro Business User

Very pleased with texty pro!

Miami Excellence Collision Center
Texty Pro Business User

Once we signed up with Texty Pro we were able to send and receive texts our regular landline telephone number. Very handy and easy to use!

Thom Thompson
Texty Pro Business User

amazing company and the employees

Felipe Soto
Texty Pro Business User


Texty Pro Business User

TextyPro is an awesome service! They are personable and are always a phone call or email away! Super helpful and the service is very easy to use for a busy business!

Kirstin Meeks
Texty Pro Business User

Just getting started but already impressed with the great customer service!

Jeni DeGeeter
Texty Pro Business User

Questions about business text messaging

Frequently asked questions about business text messaging.

Have other questions? Here are 10 frequently asked questions about business text messaging including why you should use your current business landline phone number instead of getting a new one.

View more

Learn how you can save time and build better customer relationships

Start by learning the ins and outs of business text messaging today. When you're ready to get ahead, give the free trial a try.

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