Using the convenience of SMS text messages, communicate instantly and build trust with your customers, boosting you in today's market and gaining customer loyalty. Make use of the business text messaging, the preferred channel for your business conversations. Keep your personal cell number private and text-enable your insurance agency to start texting with customers directly from your office phone number.
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With Texty Pro business texting service for insurance agencies, you can easily have a one-on-one text message conversation in parallel with multiple customers at once using your existing business number also referred as landline number.
Business text messages are opened and read at a rate of 97% in less than 3 minutes of receiving them making landline texting so much more efficient compared to phone calls, voicemails, and emails which end up in the junk folder.
Even with online quoting tools, many new customers still want to speak to a live agent before they are ready to sign up. With Texty Pro, your prospect customers can quickly reach you via text message directly on your existing landline phone number.
Business text messaging offer clear and concise communication for claims, support, billing, and sales. All text messages can be quickly viewed, responded to, and indefinitely referenced. Plus, the same number is also your business phone number for more means to talk.
With Texty Pro, you'll save time and increase efficiency by assisting a greater number of insurance agency customers at once while getting assistance from other agents through internal agency-wide collaboration.
Insurance customers want to build a relationship with their insurance agents, and why not use the convenience and personalization of business text messaging to reach those customers. Offering texting will provide an easy and direct way for customers to contact your business with big or small issues any time.
Text messaging for insurance agencies is the most preferred channel for customers these days. It's the fastest and the most convenient way of for busy customers to reach businesses. With Texty Pro, texting for insurance services provides a simple and frictionless one-to-one experience that customers expect. Texty Pro text messaging for insurance services is preferred and chosen by many organizations for sales, claims, service and staffing.
Texty Pro was built from the ground up for business landline texting with ease-of-use in mind for insurance services.
Use business text messaging from your landline with customers to resolve open claims faster and with less phone calls.
With picture messaging, customers can text photos of their ID, claims damage, license plate or VIN number to save time.
Use Team Chat feature with all your team members to quickly send announcements, have private discussions and collaborate on claims.
Shared inbox that allows every team member to see every text message sent and received with your office landline number.
Text with customers at the office using a computer or download our mobile app to text from anywhere.
Collect name and the reason for texting from your prospect customers automatically when they text you for the first time.
Let your customers know your business hours automatically or re-direct them to an emergency line when they text you during off hours.
Check in with customer who have not texted your office recently to let them know that you are there for them.
Don't confuse clients with a virtual text-only number. Text-enable your existing agency's VoIP/landline phone number instead.
Save time in your busy mornings by scheduling your client reminders and other outgoing text messages in advance.
Send personalized text messages to your clients with just a few clicks using Texty Pro's SMS canned responses.
We are aware that times are tough and getting tougher for many businesses. It is why we have reduced our subscription fees for our business texting service. You'll also get incoming SMS text messages for free. Get started with business text messaging for your growing business. Sign up now to lock in your savings of up to 28% off.
Questions about business text messaging
Have other questions? Here are 10 frequently asked questions about business text messaging including why you should use your current business landline/VoIP phone number instead of getting a new one.
Texty Pro can text-enable your existing business landline or Voice over IP number to give your customers an option to text you on the same number they’ve been calling you on. You don't need expensive equipment or a landline phone with texting capabilities to text from a landline. All you need to text using your landline number is Texty Pro and a computer or a mobile device. You'll be able to read and reply to the business text messages from any device or a computer you already own and you’ll still be able to talk on the phone just as you normally would as it does not affect your phone service. Texting from a landline is free for 14 days for businesses.
Continue Reading →Businesses can use their existing landline or VoIP numbers for texting in the U.S. and Canada. These numbers must be registered under the North American Numbering Plan (NANP) and capable of receiving calls. Supported providers include Verizon, AT&T, Vonage, RingCentral, and others. However, residential numbers, cell phone numbers, toll-free numbers, and numbers from free texting apps like Google Voice are not supported. Keep reading to learn more.
Continue Reading →In most cases, your business number becomes text-enabled in less than a minute, allowing you to start sending and receiving texts almost immediately after signing up. Occasionally, the process may take longer if your number has restrictions or is already provisioned for texting through another service, in which case activation may take up to 24 hours. You’ll know your setup is complete when SMS and MMS messaging becomes operational from your Texty Pro account. Keep reading to learn more.
Continue Reading →Customers can reach your business by simply entering your number into their phone’s standard messaging app and sending a text, with no app download or sign-up required. To your customers, it feels just like texting a friend, with no need to install a new app or create an account. Keep reading to learn more.
Continue Reading →Yes, Texty Pro supports messaging your employees in several ways, including SMS, Team Chat direct messages, private channels, and private notes that appear only to your team. With Pro and Team plans, team members can log in using their own credentials and send or receive texts using your business landline or VoIP number. Keep reading to learn more.
Continue Reading →When you send a text message to multiple recipients in Texty Pro, each person receives an individual SMS as a one-to-one conversation with you and they will not see that the message was sent to others. You can send to up to 10 recipients at a time. Unlike group chats in apps like iMessage, SMS does not support group messaging where participants see each other’s responses. This approach ensures privacy and clarity while still allowing efficient outreach to multiple contacts. Keep reading to learn more.
Continue Reading →Yes, you can receive both a phone call and a text message at the same time on your business landline or VoIP number. Text messages are handled independently from voice calls, so receiving a text won't interrupt an ongoing call. This dual functionality is facilitated through third-party SMS service providers that enable text messaging on your existing business number without affecting your voice service. There's no need to contact your phone carrier for additional setup or modifications. Keep reading to learn more.
Continue Reading →No, Texty Pro does not support using personal cell phone numbers for business text messaging. The service is designed to work with U.S. and Canadian landline or Voice over IP (VoIP) numbers. To use Texty Pro, you'll need a dedicated business landline or VoIP number that can be text-enabled through the platform. Keep reading to learn more.
Continue Reading →Yes, we offer a 14 days free trial to our new business customers.
Continue Reading →Texty Pro sends standard SMS text messages with a 160-character limit per message, which aligns with the GSM-7 encoding standard. If you compose a message longer than 160 characters, Texty Pro splits it into multiple segments, each using an additional SMS credit. So a 300-character message would count as two credits. Keep in mind that using non-GSM characters, like emojis, will reduce the allowed characters per segment due to encoding differences. Keep reading to learn more.
Continue Reading →Yes, incoming SMS messages are free with Texty Pro. You can receive SMS texts from your customers at no additional cost, whether they are replying to your messages or reaching out to your business directly. This makes it easy to stay connected with customers without worrying about extra charges on your account. Since replies often come quickly by text, having free incoming SMS ensures smooth, cost-effective communication for your business. Keep reading to learn more.
Continue Reading →Start by learning the ins and outs of business text messaging today. When you're ready to get ahead, give the free trial a try.
Schedule a 30 minute live demo and see how business texting can work for your insurance agency.