Landline Text Messaging for Insurance

Improve Customer Retention with Landline Texting for Insurance

Using the convenience of texting, clearly communicate and build trust with your customers, boosting you in today's market and gaining customer loyalty. Make use of the dominant technology for your business conversations. Keep your personal cell number private and text-enable your agency to start texting with customers directly from your office phone number.

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98%

is the open rate for text messages

97%

of smartphone users text regularly everyday

84%

of businesses plan to text customers

"Save hours per day and increase business efficiency by skipping all the phone tags, hold times and voicemails by texting with your customers from your existing agency's landline phone number."

Qualify leads faster through landline texting

Even with online quoting tools, many new customers still want to speak to a live agent before they are ready to sign up. With Texty Pro, your prospect customers can quickly reach you via text message directly on your existing phone number.

Hi. I've just started my own business a few months ago and would like to know if I need insurance?
Hi and congratulations🎉. My name is Noa here with Bond Insurance Agency and I'm happy to help. May I have your name, please?
Thanks! My name is Hope Chung.
Very nice to meet you Hope.
Can you tell me about your business so I can help you find the best options?
Sure! It has always been a dream to open up a restaurant but the way things are nowadays with you know... Instead, I've started a ghost kitchen.
Prospect customers can text your existing landline using their default SMS text messages app on their mobile phone..

Clear up communication

Text messages offer clear and concise communication for claims, support, billing, and sales. All text messages can be quickly viewed, responded to, and indefinitely referenced. Plus, the same number is also your business phone number for more means to talk.

Hi Susan. A claims adjuster will text you to verify all the information. Thanks for choosing Britannica Insurance.
Britannica Insurance - just now
Account #F3903026-212-0829 wants to add flood insurance to their policy. Anyone familiar with this?
Just looked them up. FEMA says they're in a high risk zone (A) 💦💦
Heeey Artie. Sounds like you've got some experience with this. Will you take this?
You bet Stella! I'm already talking to a few customers right now but another one won't kill me!
I think you might take the crown this month Artie!💪💪
1:1 or group chat with colleagues.

Easy agency-wide collaboration for improved operational efficiency

With Texty Pro, you'll save time and increase efficiency by assisting a greater number of customers at once while getting assistance from other agents through internal agency-wide collaboration.

Cultivate customer engagement through landline texting

Insurance customers want to build a relationship with their insurance agents, and why not use the convenience and personalization of texting to reach those customers. Offering texting will provide an easy and direct way for customers to contact your business with big or small issues any time.

Automate communications for your Insurance services

Increase customer satisfaction with Texty Pro Auto-Replies

Texty Pro Auto Reply

First time auto-reply

Get details such as name and the reason for texting from your prospect customers automatically when they text you for the first time.
Texty Pro Auto Reply

Off hours auto-reply

Let your customers know your business hours automatically or re-direct them to an emergency line when they text you during off hours.
Texty Pro Auto Reply

Inactive customer auto-messaging

No news is usually good news but it helps to let them know that you're there for them.

Frequently asked questions

What is Business Texting?

Texty Pro - business texting is an SMS texting platform that allows two-way conversational text messaging between businesses and customers. The great thing about Texty Pro is that you won’t confuse your customer with a text-only phone number. Simply text-enable your existing landline number to send and receive texts using a computer or mobile app.
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What phone number can I use?

The best phone number you should use to text with customers is your current landline or VoIP business number that your customers are already calling you on. Texty Pro text-enables your existing landline or VoIP number to provide your customers an option to text or call your business.
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How to text enable your landline

Register your US landline phone number to text-enable your business for landline texting
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Can I send and receive photos?

Of course! MMS picture messages are supported on Small Business plans and higher. We also support emojis on all plans! 🙌
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Why should I text with customers?

Most people (Over 80% of the total population in North America) prefer the quick and convenient nature of texts to phone calls. With the prevalence of texting, many businesses are losing sales because they are still missing the ability to text with their customers.
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How do I enable web push notification on my computer?

Agree to the browser permission for notifications when you first sign in. That allows sound notifications to play for all messages. Email and text notifications are optional, forwarding new messages to your mobile phone number or email address.
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What is Business Texting?

Texty Pro - business texting is an SMS texting platform that allows two-way conversational text messaging between businesses and customers. The great thing about Texty Pro is that you won’t confuse your customer with a text-only phone number. Simply text-enable your existing landline number to send and receive texts using a computer or mobile app.
View More

What phone number can I use?

The best phone number you should use to text with customers is your current landline or VoIP business number that your customers are already calling you on. Texty Pro text-enables your existing landline or VoIP number to provide your customers an option to text or call your business.
View More

How to text enable your landline

Register your US landline phone number to text-enable your business for landline texting
View More

Have a specific question?

Resources to save time and build better customer relationships

Start by learning the ins and outs of business texting today. When you're ready to get ahead, give the free trial a try.

GET STARTED WITH TEXTY PRO

Resources to save time and build better customer relationships

Start by learning the ins and outs of business texting today. When you're ready to get ahead, give the free trial a try.

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