We know you have questions. Here are answers to some frequently asked questions we're often asked.
New to Business Text messaging? Learn everything you need to know to start texting with your landline.
Ready for business texting? Read through some frequently asked questions about business texting including why you should use your current business landline phone number instead of getting a new one.
Yes, we offer a 14 days free trial to our new business customers.Learn More
No, it is highly discouraged to sign up using your cell phone number as your mobile service provider already provides text messaging service for your cell phone number. Texty Pro supports U.S. and Canada landline and VoIP phone numbers only.Learn More
Customers can start a text message conversation by simply entering your business phone number in their mobile phone’s standard text messaging app, composing a message and pressing send. It’s no different than texting a friend and they don’t need to download a new app or signup to a service.Learn More
You'll receive a push notification when you receive a text message on your landline number.Learn More
Absolutely! There are a few different ways to message your employees through Texty Pro in including SMS, Teamchat Direct Messages, Teamchat Private Channels, and Private Notes.Learn More
The best phone number you should use to text with customers is your current landline or VoIP business number that your customers are already calling you on. Not only will you be increasing communication efficiency by using the same phone number to take calls and business text messages, you'll also reduce confusion from customers trying to figure out what number to call and what number to text you on. Texty Pro service supports U.S. and Canadian landline or VoIP numbers.Learn More
Your phone number is text-enabled in less than a minute in most cases. It may take longer if your phone number has a block on it or if the phone number is already provisioned for SMS messaging through another service.Learn More
Yes, the business text messages you receive on your landline number will not interfere with your phone line. You can send and receive text messages while your phone is in use as Texty Pro does not interfere with your calls or your current phone bill and our service is independent of your phone carrier.Learn More
Texty Pro is free for 14 days with simple & affordable pricing for all businesses starting at less than $1 a day.Learn More
Of course! MMS picture picture, video, and audio text messages are supported on Small Business plans and higher. We also support emojis on all plans! 🙌Learn More
Yes, you can use your landline or VoIP phone number to receive an OTP (One-Time-Password) verification code with Texty Pro.Learn More
Yes, you can send and receive PDF file attachments via text messages using your exisitng business phone number.Learn More
Yes, you can set up a text messaging service for your business using your existing business phone number.Learn More
A landline number refers to a phone number assigned to a hardwired telephone often used in homes and most businesses.Learn More
Register your US or Canadian landline/VoIP phone number through Texty Pro to text-enable your business for landline texting. Signup should take less than a minute.Learn More
SMS text message doesn't have to be a text-only 160 characters or less. You can also attach images and send it as an MMS text message to convey important content.Learn More
A landline is a regular (fixed) telephone service used in homes and businesses.Learn More
Texty Pro supports businesses that operate within the North American Numbering Plan (NANP), a telephone numbering system that is primarily used in North America and the Caribbean region.Learn More
Texty Pro is a subscription based service. This means your plan renews automatically every month. You may cancel at any time during your subscription period to cancel the auto-renewal.Learn More
Absolutely! Texty Pro enables landline texting, letting you use your existing landline or VoIP phone number in the U.S. and Canada for texting and calls. No additional phone number, hardware or services are required from your telephone company.Learn More
You can send and receive pictures, audio, and video files via text messaging. Click to view the file extensions that we currently support. Other file types are not currently compatible. Texty Pro delivers picture, video, or audio messages of up to 1MBLearn More
You can use any computer to send a text message with Texty Pro. Simply sign in to Texty Pro start texting using your landline or VoIP phone number.Learn More
Yes, you can add SMS text messaging to your business landline phone number. It does not matter if the landline number is from a analog phone or a digital VoIP phone.Learn More
Yes, all incoming SMS text messages are free on every Texty Pro subscription plans.Learn More
Yes, you can use your phone number associated with your VoIP (Voice over Internet Protocol) phone system to send and receive text messages with.Learn More
Yes. You can invite your employees and team members to create accounts to text customers with their own devices using the same business phone number you signed up with.Learn More
We offer three plans: Growth: 500 messages per month, Pro: 2000 messages per month and Team: 4000 messages per month.Learn More
We require that you provide a valid credit or debit card when you start your free trial to prevent any interruptions to your service. No charges will be made during your free trial. Your subscription automatically renews either monthly or annually based on the plan you've chosen.Learn More
Do you want to text from a computer for your business? Sign up to Texty Pro to start texting online.Learn More
A phone number that is text-enabled through Texty Pro can reach all major carriers in the United States and Canada.Learn More
Texty Pro can send web push notifications with Chrome, Firefox, Microsoft Edge, and Safari (Mac) on computers and Android devices.Learn More
The SMS (Short Message Service) format allows users to send and receive text messages of up to 160 characters.Learn More
Keep private text messages separate from business text messages by text-enabling your business's existing landline or VoIP phone number with Texty Pro.Learn More
We offer three different plans, each with different user limits. Our Growth plan allows one user per account. Pro and Team plans allows more users to join under one account to text using the same phone number. Need to add more users than the allowed limit? Email us.Learn More
The Texty Pro service delivers picture, video, or audio messages of up to 1MB but please keep in mind that all networks restrict the size of MMS. Due to the differences in devices, file types, and transcoding, we recommend that you send files that are no larger than 500KB to ensure delivery.Learn More
Texty Pro supports SMS text messaging for business phone numbers in: United States, Canada, Mexico, Puerto Rico and more.Learn More
With Texty Pro, you can use different text-enabled numbers for different needs, such as different teams, users, or places. You can quickly change between SMS inboxes and text from any of your numbers.Learn More
Yes, Texty Pro supports the ability to add multiple phone numbers to your account.Learn More
How to switch your business phone number from your current SMS text messaging service to Texty Pro in a few easy steps.Learn More
Texty Pro text-enableS your existing landline or Voice over IP number to allow your customers to text you on the same number they’ve been calling you on. You'll be able to read and reply to the text messages from any device you already own and you’ll still be able to talk on the phone just as you normally would as it does not affect your phone service.
How does landline texting work?
SMS • CUSTOMER
How can I receive a text message?
SMS • CUSTOMER
How can I text using my landline number?
SMS • CUSTOMER
Can I text from my computer?
SMS • CUSTOMER
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