Frequently Asked Questions

What file types can I send and receive via text?

You can send and receive pictures, audio, and video files via text messaging. Click to view the file extensions that we currently support. Other file types are not currently compatible. Texty Pro delivers picture, video, or audio messages of up to 1MB

You can send and receive pictures, audio, and video files via MMS (Multimedia Messaging Service text messaging.

Listed below are the file extensions that we currently support. Other file types are not currently compatible.

Images

  • .bmp
  • .dib
  • .gif
  • .jpg
  • .jpeg
  • .png

Audio

  • .3gp
  • ‍.amr
  • .3ga
  • .m4a
  • .m4p
  • .m4b
  • .m4r
  • .mp3
  • .wav

Video

  • .3gp
  • .h263
  • .h264
  • .mp4
  • .m4v

Picture and video message size limits

The Texty Pro service delivers picture, video, or audio messages of up to 1MB but please keep in mind that all networks restrict the size of MMS.

Due to the differences in devices, file types, and transcoding, we recommend that you send files that are no larger than 500KB to ensure delivery.

PDF and other file types

You can send other file types that are not natively supported by MMS messaging by saving it to a cloud drive such as Google Drive or Dropbox and sharing the link to the file via SMS.

Frequently Asked Questions

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