How To

Which Business Messages Are Best Sent by Text?

With your text enabled business phone number, you can send and receive messages. See a few examples of messages you can directly send your clients and customers.
August 24, 2022
Which Business Messages Are Best Sent by Text?
Which Business Messages Are Best Sent by Text?

Handle further communication through a phone call or email to cover matters that are more complex. Along with direct questions from customers, here are some messages you can actively send out to customers.  See how text messaging can benefit your home service company, auto shop, salon or spa, healthcare business or other business by visiting our dedicated industry pages. Continue reading to see which messages are the best to send to customers.

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Important text messages to send customers

Send customers payment reminders by text

Remind customers of upcoming and late payment dates by text to ensure customers complete their payments. A text at the right time can help make sure customers are not missing important dates.

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Text upcoming appointment reminders

Sending a quick message to remind customers before their upcoming appointment can help reduce late and no-show. With a text message, customers can reply to contact your business directly, making it easier to reschedule or cancel appointments in time.

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Remind customers to make appointments

Send text messages to customers when they are due for a new appointment. For recurring appointments, sending a reminder by text message is a convenient way to reach customers to have them quickly respond.

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Provide customers with important updates

Draw returning customers with interesting and important updates about your business. Make sure you are giving information relevant to your customers. Only send messages to interested customers. For more information about the rules for business texting, visit Ten Rules for Texting with Customers.

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Create a Texty Pro account for a 14-day trial of landline texting. Sign up at texty.pro to text enable your landline number today.

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Questions about texting with your business number?

Book a 30-minute demo today with one of our team members and discover how business text messaging can benefit your business.
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Business staff texting from their landline | Texty Pro

The Ultimate Guide to Business Text Messaging

Effective communication with your customers is essential for any business. You need to connect with them on their preferred channel, at their convenient time, and in their comfortable way. You have tried most of the options: phone, email, physical mail and found them ineffective. That’s why you have come here seeking solutions and fortunately for you, we have the answer to your communication challenges.
August 31, 2023
Business staff texting from their landline | Texty Pro

How to Communicate Faster and Easier with Your Customers in 2023

Communication is key to any successful business, but it can also be challenging and time-consuming. If you want to communicate faster and easier with your customers, you may want to consider using a business text messaging service. A business text messaging service allows you to send and receive text messages from your customers using your business phone number. Texting is a convenient, personal, and preferred way of communication for many customers, especially millennials. It can help you build trust, loyalty, and satisfaction with your customers and grow your business. In this article, we will show you how to choose the best business text messaging service for your needs and budget, how to set up and use it for your existing landline or VoIP number, and how to optimize your text messaging strategy and etiquette.
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Business staff texting from their landline | Texty Pro

What Happens If You Text a Business?

If you are a business relying on a conventional landline phone or a VoIP phone in 2023, you may be missing out on valuable text messages from your customers and partners. Texting is a fast and convenient way to communicate with your business contacts, but text messaging using a business number is not provided by your phone service provider. Learn how you can text-enable your business number whether it’s a landline or a VoIP phone number and start texting with it.
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Business staff texting from their landline | Texty Pro

How to Text from a Business Number in 2023

Texting from a business line can help businesses save time and money by reducing the number of phone calls or emails they have to make or receive. Texting can also be used to automate tasks, such as sending scheduled reminders, confirmations, promotions, surveys, and more. Texting can also improve customer service by allowing businesses to resolve issues faster and more easily on the communication channel that most people prefer.
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Business staff texting from their landline | Texty Pro

The Importance of SMS Text Messaging in Business Communication

If you are looking for a way to communicate with your customers more effectively, you might want to consider using a business SMS service. A business SMS service allows you to send and receive text messages from your customers using your existing business landline or a VoIP phone number. You can also use various features such as auto-reply, private notes, shared inbox, team chat, scheduling messages, and custom canned responses to enhance your customer service and marketing efforts.
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Business staff texting from their landline | Texty Pro

The Importance of Business Texting Laws: Understanding the Need for Express Written Consent in 2023

Business texting laws play a crucial role in regulating the communication practices of businesses through text messaging. One essential aspect of these laws is the requirement for express written consent from recipients. This consent ensures that businesses have explicit permission from individuals before initiating text communication. Understanding the significance of these laws is vital as they promote transparency, protect consumer privacy, and help businesses build trust with their customers. By obtaining express written consent, businesses can establish a solid foundation for their texting practices, ensuring compliance and fostering positive relationships with their audience.
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Business staff texting from their landline | Texty Pro

The Ultimate Guide to Business Text Messaging

Effective communication with your customers is essential for any business. You need to connect with them on their preferred channel, at their convenient time, and in their comfortable way. You have tried most of the options: phone, email, physical mail and found them ineffective. That’s why you have come here seeking solutions and fortunately for you, we have the answer to your communication challenges.
August 31, 2023
Business staff texting from their landline | Texty Pro

How to Communicate Faster and Easier with Your Customers in 2023

Communication is key to any successful business, but it can also be challenging and time-consuming. If you want to communicate faster and easier with your customers, you may want to consider using a business text messaging service. A business text messaging service allows you to send and receive text messages from your customers using your business phone number. Texting is a convenient, personal, and preferred way of communication for many customers, especially millennials. It can help you build trust, loyalty, and satisfaction with your customers and grow your business. In this article, we will show you how to choose the best business text messaging service for your needs and budget, how to set up and use it for your existing landline or VoIP number, and how to optimize your text messaging strategy and etiquette.
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Business staff texting from their landline | Texty Pro

What Happens If You Text a Business?

If you are a business relying on a conventional landline phone or a VoIP phone in 2023, you may be missing out on valuable text messages from your customers and partners. Texting is a fast and convenient way to communicate with your business contacts, but text messaging using a business number is not provided by your phone service provider. Learn how you can text-enable your business number whether it’s a landline or a VoIP phone number and start texting with it.
July 31, 2023
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