Frequently Asked Questions

Can I send and receive photos and videos?

Of course! MMS picture picture, video, and audio text messages are supported on Small Business plans and higher. We also support emojis on all plans! 🙌

Texty Pro supports sending and receiving of picture, video, or audio messages

MMS picture picture, video, and audio text messages are supported on all of our plans and costs 3 credits each. SMS text message costs 1 message credit. We also support emojis on all plans! 🙌

Picture and video message size limits

The Texty Pro service delivers pictures of up to 1MB and videos up to 3MB but please keep in mind that all networks restrict the size of MMS.

Due to the differences in devices, file types, and transcoding, we recommend that you make the file size smaller than the size limit to ensure delivery.

MMS message file size limits for the major cellular carriers in the U.S.

AT&T:
Picture and Video: 1MB

Verizon:
4G/5G: Picture: 1.2MB / Video: 3.5MB
Basic Rev 0 EVDO : 500KB
Basic 1xRTT: 350KB

T-Mobile:
Picture and Video: 3MB

US Cellular:
Picture and Video: 500KB

Want to learn more about how you'll benefit with business text messaging?

Schedule a 30 minute live demo to meet with one of our team members to discuss how our business text messaging service can benefit your business or organization.

Schedule a 30 min live demo