Frequently Asked Questions

Can I use my VoIP phone number?

Yes, you can use your phone number associated with your VoIP (Voice over Internet Protocol) phone system to send and receive text messages with.

Send and receive text messages using your VoIP number

When you sign up for Texty Pro, you can easily send and receive text messages with mobile phone users using your existing VoIP phone number. This means that to the recipients of your text messages, it will appear just like any other text message from a friend, and they won't need to download any new apps or sign up for any additional services. With Texty Pro, you can seamlessly integrate text messaging into your existing communication channels and provide a convenient and familiar experience for your customers.

  • Texty Pro business texting service supports traditional landline and VoIP phone numbers using the North American Numbering Plan (NANP), a telephone numbering plan primarily used in North America and the Caribbean.
  • Supported: Landline & Most VoIP services in North America including Verizon, Optimum, AT&T, Xfinity, Vonage, Cox, Spectrum, Mediacom, Frontier are supported.
  • Cell phone numbers, short code, toll-free, and phone numbers from free texting apps like Google Voice are not supported.

Texting With a VoIP Phone Number

Texty Pro Business Text Messaging Service allows any businesses or organizations to text-enable their existing phone number whether the phone number is a digital VoIP phone line or an analog hardwired landline. You'll see immediate benefits by texting with consumers using your existing phone number as they will recognize who you are based on the number shown in their standard texting app and reply back to you immediately instead of marking your text message as junk or even blocking your phone number.

What Changes Do I Need to Text-enable My Voip Phone Number?

Nothing! No changes are needed whatsoever. Texty Pro Business Text Messaging Service is independent of your phone carrier. You don't need any changes to your current phone plan. All you need to do is choose a plan than works for your needs and take advantage of our 14 day free trial.

Do you already have text messaging enabled on your phone?

If you are already sending business SMS text messages using your current phone number, you will need to cancel that service in order to text using Texty Pro. Learn more about how to with SMS carriers for your phone number.

Want to learn more about how you'll benefit with business text messaging?

Schedule a 30 minute live demo to meet with one of our team members to discuss how our business text messaging service can benefit your business or organization.

Schedule a 30 min live demo