Yes, you can send and receive standard SMS text messages with a VoIP (Voice over Internet Protocol) or Voice over IP phone number that you are currently using at your business. VoIP is a technology offered by companies such as Verizon, Optimum, AT&T, Xfinity, COX, and Spectrum that allows you to make and receive phone calls through the cloud using a computer or a VoIP compatible telephone. The bad news is that standard Voice over IP telephone service providers do not offer SMS text messaging capabilities. The good news is that it is now possible to send and receive text messages using your VoIP phone number through Texty Pro - Business Text Messaging Service which can easily text-enable your VoIP phone number. If you’re reading this, you are already aware that consumers prefer texting over phone calls for most occasions. There are benefits to the business side as well. Business text messaging has an open rate of 99% and most of the text messages are read within 3 minutes of receiving them. This implies that if you send a text message to 100 people, 99 of them will receive and read your text message. Now compare that to phone calls. Try calling 100 people and see how many of them will pick up. With text messaging, you can text 100 people in seconds compared to that to over an hour for phone calls.
Yes, a VoIP number can exchange text messages with all mobile phones. Until recently, text-enabling a VoIP line or a business line was a complicated and expensive process which is why it wasn’t a viable communication channel for most businesses. It required specialized technical knowledge to connect your phone number through messaging APIs and to be able to maintain them; feasible only if your company has an IT department that can handle it. This is no longer the case in the year 2022. Want to text using your VoIP number? Head over to Texty Pro and text-enable your phone number in less than a minute. Texty Pro offers a 14-day free trial to make sure that you’re pleased with the service. There are no special equipments to buy or changes required from your VoIP telephone service provider. You will still be able to make and receive phone calls while texting from the same phone number.
Once your VoIP number is text-enabled, simply login from any computer connected to the internet. You can also download Texty Pro’s mobile app (available for iOS and Android) to text with your customers away from the office using your VoIP phone number.
A VoIP text message is simply a standard SMS (Short Message Service) text message that is the same as any text message you’re currently sending from your mobile phone. (Green bubble if you’re using iMessage on an iPhone). All mobile phones are capable of sending SMS text messages and they’ll be able to text a business with a VoIP phone number as long as the number is text-enabled.
A VoIP texting service or a Voice over IP text messaging service allows businesses to conveniently send and receive business text messages without the need for a separate mobile phone that gets passed around the office or a text-only virtual phone number that your customers will not recognize. Sending and replying to text messages happens through the computer. You don’t need to download and install an app just for texting. You can simply log in to the text messaging service to view and reply to any text messages.
VoIP phone services are the same as landline phone services these days. Let’s take a look at how VoIP/landline texting works. Learn about VoIP/landline texting by watching a short 1 minute video.
A 10 digit local phone number also known as a 1) DLC phone number is a standard 10-digit phone number that starts with a 3 digit local area code. 10 DLC number is what most if not all businesses are currently using whether through a VoIP service or a standard landline service. Texty Pro can text-enable your VoIP line or a landline number for text messaging with customers in just about a minute or so.
Have you ever seen any kind of ads that says things like “Join Farmhouse Tasting Club! Text BAROLO to 777777”? That’s what a short code is. Short codes are usually 4, 5, or 6 digit long random looking numbers used for SMS marketing campaigns. They’re generally used for automatically sending mass business text messages for the purpose of marketing, group alerts/notifications or verification codes with keyword detecting mechanism that allows recipients to opt-in, opt-out, stop or get more information simply by replying to the text messages. The drawback of short code text messaging is that it’s made for one-way text messaging. You as a business will be able to send text messages using the short code phone number but you will not be able to receive replies or have a 1-to-1 conversations with the text recipients.
Toll-free phone numbers are telephone numbers with a distinct 3 digit codes such as 800, 888, and 877 that can be dialed from landline numbers without incurring charges to the caller. It allows consumers to reach businesses without incurring charges such as long distance fee and are generally used by large companies for sales and support. The business pays for the call charges along with the cost of the toll-free number. Just like VoIP numbers or landline numbers, toll-free numbers can be text-enabled through a texting service.
Most businesses will have a single phone number being used as their main phone number. If you are currently using a VoIP number as your main number for your business, you can text-enable it in less than a minute to start talking to them on the communication channel they prefer the most. A texting service can provide you with a simple service to easily text with customers from a computer or smartphone and with an astonishing open rate of 99%, there is no better way to reach your customers. Most consumers will read text messages as soon as they receive it, unlike phone calls or emails that users ignore and gets forgotten. The short nature of text messages allows anyone to quickly read and respond.\
There are very little requirements for text-enabling your VoIP number. Two things that are required is an 1. An existing VoIP phone number you’re using for your business and 2. a computer or a mobile device with internet connection (like the one you’re using to read this). Texty Pro Service is independent of your VoIP phone service provider and does not interfere with your calls, extensions, forwarding, voicemails or even your phone bill. There are no porting of numbers or anything complicated to start texting using your VoIP number. Learn more about texting from a computer for free with our 14 day free trial for all businesses. Texty Pro supports U.S. and Canadian phone numbers and can be accessed from any computer through our website or mobile phone using our iOS orAndroid apps.
Sign up to a VoIP texting service to start sending and replying to text messages with your VoIP phone number using a computer or a mobile phone. With Texty Pro, you simply login to the texting dashboard from a computer to send and receive text messages. It works just like your SMS text messaging app that came with your mobile phone. If you want to send a new message, simply enter the recipient’s 10 digit phone number or select from your address book to send a text message. You can also use our mobile app ( iOS/Android) to make sure you don't miss any text messages when you are away from your computer.
Be sure that you aren’t breaking any laws when you send text messages to consumers. Learn how to send TCPA compliant business text messages and avoid fines by heading over to the TCPA Compliance guide. Learn the ten rules for texting with customers to foster a great relationship with all of your customers. For more details or any questions about VoIP texting, please visit our frequently asked questions and support page.
Texting for business is not a nice to have any more. It’s pretty much a requirement these days. Take a look at some business industries that are already texting with their customers.
Q: What is the best VoIP texting service preferred by business owners?
A: Texty Pro is the preferred VoIP texting service for businesses and teams of all sizes.