Help CenterFrequently Asked Questions
How can customers contact my business?
Customers can start a text message conversation by simply entering your business phone number in their mobile phone’s standard text messaging app, composing a message and pressing send. It’s no different than texting a friend and they don’t need to download a new app or signup to a service.
To your customers, text messaging a landline is no different than text messaging a mobile phone number. Your customers do not have to download any special apps to text a landline. It's as simple as opening their default text messaging app on their mobile phone, enter your landline number, write the text message, and press send. A web notification will appear on your computer that has the Texty Pro website opened and logged in when you receive a text message on your landline number. If you have downloaded our mobile apps (iOS/Android), you'll receive push notifications when a new message is received.
Text enabling your landline number allows your business to send and receive text messages with your existing landline phone number. Using the same phone number helps with brand recognition and easy findability for customers but you do have to let them to to text you. Learn how to let customers know about business texting.