Texting from a business line can help businesses save time and money by reducing the number of phone calls or emails they have to make or receive. Texting can also be used to automate tasks, such as sending scheduled reminders, confirmations, promotions, surveys, and more. Texting can also improve customer service by allowing businesses to resolve issues faster and more easily on the communication channel that most people prefer.
But how do you text from a business number if the traditional telephone doesn't even have a screen or a keyboard to type on? And why should you do it?
In this blog post, we’ll answer these questions and show you how Texty Pro can help you text from your existing landline or VoIP phone number that you already have and are using to talk to your customers.
Why Text from a Business Number?
Texting from a business number has many benefits for both your business and your customers. Here are some of them:
Preferred Channel: Most people favor text messaging over phone calls or emails as their communication method. Texting lets them exchange messages fast and simple, while being mobile and doing other things. Texting also offers a more casual and customized way to communicate, which suits millennials who seek honesty and openness in their business relationships.
Consistency: By texting from your existing business phone number, you keep your business information consistent and centralized. Your customers don’t have to remember multiple numbers or wonder who is texting them. They can easily recognize your brand and trust your messages instead of ignoring them or even blocking your phone number.
Convenience: Texting is faster and easier than phone calls or emails. You can reach your customers wherever they are, whenever they want, and get quick responses. You can also send multimedia messages, such as images, emojis, or GIFs, to add more personality and value to your texts just like you would using your mobile phone.
Engagement: Texting has a high open rate of 98%, compared to 20% for email. It also has a high response rate of 45%, compared to 6% for email. This means that texting can help you increase customer engagement and loyalty, as well as generate more leads and sales.
Efficiency: Texting using your business number can help you save time and money by reducing the number of redundant and lengthy phone calls. You can also use a business text messaging service to automate tasks, such as greeting your new and existing customers with personalized messages, replying to texts received during off-hours, using custom canned responses with dynamic feeds to send personalized messages without typing a single character, and scheduling appointment reminders to send at a later time. Texting can also improve customer service by allowing you to handle multiple conversations at once and resolve issues faster.
Can you send text messages from your business number?
Absolutely! It is now possible to send and receive text messages using your business number. In the past, this option was not readily available to most businesses due to its high cost and complex setup process. However, things have changed significantly. Nowadays, businesses can easily engage in text messaging with their customers by utilizing SMS services such as Texty Pro. This service enables businesses to initiate text conversations with their customers using their current phone number, whether it is a VoIP or a landline number. Even better, you can use this feature on any computer or mobile phone that has an internet connection. This means you can conveniently send and receive texts from both the office and anywhere else you may be. Want to see how business text messaging can work for your business? Book a 30 minute live demo to meet with a Texty Pro member to see how our service can improve your productivity.
How to Text from a Business Number?
To text from your business number, you will first need to text-enable your existing landline or VoIP phone number. Telephone service providers don't offer this service so you'll need to sign up with a business text messaging service that fits the need of your business. Texty Pro is a popular business text messaging service that allows you to text-enable your existing landline or VoIP phone number in minutes and is independent of your phone service provider. You don’t need any additional hardware or changes to your phone service. You can start texting from your computer or any mobile device using the web or the Texty Pro mobile app.
Here are the steps to text from a business number with Texty Pro:
What are Some Use Cases for Texting from a Business Number?
Texting from a business number can be used for various purposes, such as:
Marketing: You can use texting to promote your products or services, offer discounts or coupons, announce new launches or events, collect feedback or reviews, and more. You can also use texting to build your contact list by asking customers to opt-in to receive texts from you.
Sales: You can use texting to generate more leads, follow up with prospects, send quotes or proposals, confirm orders or payments, upsell or cross-sell products or services, and more. You can also use texting to nurture your leads by providing valuable information, tips, or resources.
Customer service: You can use texting to provide support, answer questions, resolve issues, provide updates or notifications, confirm appointments or reservations, send reminders or alerts, and more. You can also use texting to improve customer satisfaction by sending thank-you messages, birthday wishes, loyalty rewards, or referrals.
How to Get Started with Texting from a Business Number?
If you’re ready to start texting from your business number in 2023, Texty Pro is here to help. Texty Pro is the best text messaging service for businesses that want to boost their efficiency and customer satisfaction.
Texting from a business number is the future of customer communication. Don’t miss out on this opportunity to grow your business and connect with your customers in 2023. Start texting with Texty Pro today!
Questions about texting with your business number?
Book a 30-minute demo today with one of our team members and discover how business text messaging can benefit your business.
Effective communication with your customers is essential for any business. You need to connect with them on their preferred channel, at their convenient time, and in their comfortable way. You have tried most of the options: phone, email, physical mail and found them ineffective. That’s why you have come here seeking solutions and fortunately for you, we have the answer to your communication challenges.
Communication is key to any successful business, but it can also be challenging and time-consuming. If you want to communicate faster and easier with your customers, you may want to consider using a business text messaging service. A business text messaging service allows you to send and receive text messages from your customers using your business phone number. Texting is a convenient, personal, and preferred way of communication for many customers, especially millennials. It can help you build trust, loyalty, and satisfaction with your customers and grow your business. In this article, we will show you how to choose the best business text messaging service for your needs and budget, how to set up and use it for your existing landline or VoIP number, and how to optimize your text messaging strategy and etiquette.
If you are a business relying on a conventional landline phone or a VoIP phone in 2023, you may be missing out on valuable text messages from your customers and partners. Texting is a fast and convenient way to communicate with your business contacts, but text messaging using a business number is not provided by your phone service provider. Learn how you can text-enable your business number whether it’s a landline or a VoIP phone number and start texting with it.
If you are looking for a way to communicate with your customers more effectively, you might want to consider using a business SMS service. A business SMS service allows you to send and receive text messages from your customers using your existing business landline or a VoIP phone number. You can also use various features such as auto-reply, private notes, shared inbox, team chat, scheduling messages, and custom canned responses to enhance your customer service and marketing efforts.
Business texting laws play a crucial role in regulating the communication practices of businesses through text messaging. One essential aspect of these laws is the requirement for express written consent from recipients. This consent ensures that businesses have explicit permission from individuals before initiating text communication. Understanding the significance of these laws is vital as they promote transparency, protect consumer privacy, and help businesses build trust with their customers. By obtaining express written consent, businesses can establish a solid foundation for their texting practices, ensuring compliance and fostering positive relationships with their audience.
Scheduling text messages is a game-changer for business communication because it allows businesses to communicate more efficiently, save time, and improve customer engagement. With scheduled messages, businesses can plan and execute their communication strategies in advance, ensuring that they reach their audience at the most optimal times. This improves engagement and can lead to increased sales. Additionally, scheduled messages help businesses stay organized and track their communication more effectively. Overall, scheduling text messages is an essential tool for any business looking to improve its communication strategies and stay competitive in today's fast-paced digital world.
Effective communication with your customers is essential for any business. You need to connect with them on their preferred channel, at their convenient time, and in their comfortable way. You have tried most of the options: phone, email, physical mail and found them ineffective. That’s why you have come here seeking solutions and fortunately for you, we have the answer to your communication challenges.
Communication is key to any successful business, but it can also be challenging and time-consuming. If you want to communicate faster and easier with your customers, you may want to consider using a business text messaging service. A business text messaging service allows you to send and receive text messages from your customers using your business phone number. Texting is a convenient, personal, and preferred way of communication for many customers, especially millennials. It can help you build trust, loyalty, and satisfaction with your customers and grow your business. In this article, we will show you how to choose the best business text messaging service for your needs and budget, how to set up and use it for your existing landline or VoIP number, and how to optimize your text messaging strategy and etiquette.
If you are a business relying on a conventional landline phone or a VoIP phone in 2023, you may be missing out on valuable text messages from your customers and partners. Texting is a fast and convenient way to communicate with your business contacts, but text messaging using a business number is not provided by your phone service provider. Learn how you can text-enable your business number whether it’s a landline or a VoIP phone number and start texting with it.
