Issues & Support

How do I let my customers know they can text us?

They may already be texting you but you won't be able to receive them without a business texting service. To let your customers know that they can text you, add “call or text us at (xxx) xxx-xxxx” on your website, social media, physical advertisements, or wherever your number is displayed. You can also let your current customers know with a message through email, text, or social media: “You can now also text us at our business number (xxx) xxx-xxxx. We’d love to hear from you.”

They may already be texting you but you won't be able to receive them without a business texting service. To let your customers know that they can text you, add “call or text us at (xxx) xxx-xxxx” on your website, social media, physical advertisements, or wherever your number is displayed. You can also let your current customers know with a message through email, text, or social media: “You can now also text us at our business number (xxx) xxx-xxxx. We’d love to hear from you.”

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