Using Texty Pro

Setting up an introductory one-time greeting auto reply

This feature allows you to automatically greet customers who texts your business for the first time

How to reply to text messages automatically

Please note that only the primary account owner can set the auto reply.

1. Log in to Texty Pro web app

Go to https://chat.texty.pro/login to log in to the Texty Pro web app.

2. Go to Settings

Click on the Settings (gear icon) from the navigation bar on the top left corner

3. Select Auto Replies

Select Auto Replies under Workplace in the settings menu

4. Turn on Introductory One-time Greeting Auto Reply

Click on the toggle next to Introductory One-time Greeting auto reply. An auto reply is enabled when the toggle is blue.


5. Type a message

Enter a message that everyone will receive when texting your business for the first time in the text input box. A message is required and will automatically save once a message is added.

Using Texty Pro

HAVE OTHER QUESTIONS?