This feature allows you to automatically greet customers who texts your business for the first time
In today's fast-paced world where people expect quick and efficient communication, automatic greeting through text message can provide several benefits. Firstly, it saves time for both the business and the customer, allowing them to quickly and easily establish a line of communication. This can be especially important for businesses that receive a high volume of inquiries or customer support requests.
Additionally, automatic greeting messages can help businesses create a positive first impression and establish a professional image. They can also provide important information to customers such as hours of operation, location, and contact information, which can help reduce confusion and increase customer satisfaction.
Furthermore, sending an automatic greeting message can also help businesses gather valuable information about their customers, such as their phone number or email address, which can be used for future marketing or communication purposes. Finally, by providing an easy and convenient way for customers to communicate with the business, automatic greeting messages can help build stronger relationships with customers and improve customer loyalty.
Please note that only the primary account owner can set the auto reply.
Go to https://chat.texty.pro/login to log in to the Texty Pro web app.
Click on the Settings (gear icon) from the navigation bar on the top left corner
Select Auto Replies under Workplace in the settings menu
Click on the toggle next to Introductory One-time Greeting auto reply. An auto reply is enabled when the toggle is blue.
Enter a message that everyone will receive when texting your business for the first time in the text input box. A message is required and will automatically save once a message is added.
