Help CenterUsing Texty Pro
Setting up a recurring greeting auto reply
The recurring greeting auto reply feature allows you to automatically greet returning customers who has already texted your business in the past.
Responding promptly to existing customers is important for several reasons. One way to facilitate this is by utilizing the recurring greeting feature, which allows you to automatically greet customers who have texted your business in the past. Below are some advantages of responding promptly to text messages from existing customers:
Please note that only the primary account owner can set the auto reply.
Go to https://chat.texty.pro/login to log in to the Texty Pro web app.
Click on the Settings (gear icon) from the navigation bar on the top left corner
Select Auto Replies under Workplace in the settings menu
Click on the toggle next to Recurring Greeting auto reply. An auto reply is enabled when the toggle is blue.
Enter a message that everyone will receive when texting your business in the text input box. A message is required and will automatically save once a message is added.