What are billing overages?

Overages occur when you send or receive more text messages than what is included in your subscription plan. Each Texty Pro plan comes with a monthly message allowance (SMS credits). If your business exceeds that limit, additional messages are billed as overages at the standard per-message rate. This ensures that your conversations continue without interruption even after your included allotment is used up. You can keep track of your usage in your Account > Subscription section. If you consistently exceed your limit, you may want to upgrade to a higher plan to save on overage costs.

Learn about billing overages

Overages occur when your business sends or receives more text messages than what is included in your current Texty Pro subscription plan. Each plan comes with a set monthly message allowance, also known as SMS credits. Once your account reaches this monthly limit, any additional messages sent or received are considered overages and will be billed at the standard per-message rate associated with your plan.

This system ensures that your messaging services continue without interruption, even after your included allotment has been used. You won’t need to worry about your messages being blocked or delayed once you reach your limit, as overages allow for uninterrupted communication with your customers.

You can easily monitor your usage and remaining SMS credits by logging into your account and visiting the Account > Subscription section. If you find that you are consistently going over your monthly message limit, we recommend upgrading to a higher plan. Doing so can help you save money on overage charges and better match your messaging needs.

For detailed information on overage rates based on your subscription plan, please refer to the Pricing page on our website.

Understand SMS Credits

Every plan includes a monthly message allowance, referred to as SMS credits. Click here to learn how SMS credits work and how they’re applied to your account.

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