What is a Subscriber Letter of Authorization (SLOA)?

Subscriber Letter of Authorization for Third Party Message Routing Services (SLOA)

A Subscriber Letter of Authorization or a Subscriber Letter of Authorization for Third Party Message Routing Services is a legal document in the subscriber authorizes us to arrange for the use of the subscriber's telephone number to enable messaging services with us and third party providers as applicable. Texty Pro requires its customers to provide a signed SLOA from time to time for certain phone service providers or if you already have a messaging on your landline and want to move over to Texty Pro.

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What is a Subscriber Letter of Authorization for Third Party Message Routing Services and why is it needed for landline texting?

A Subscriber Letter of Authorization (SLOA) is required by the Federal Communications Commission (FCC) for third-party message routing services like landline texting. This authorization is needed to ensure that the customer has given permission for their landline phone number to be used for text messaging.

The SLOA protects both the customer and the messaging service provider by clearly stating the terms and conditions of the service. It outlines the customer's responsibilities and ensures that they are aware of any fees associated with the service. It also clarifies the provider's obligations to the customer, such as ensuring message delivery and protecting the customer's privacy.

Furthermore, obtaining a SLOA is part of the compliance process set forth by the Telephone Consumer Protection Act (TCPA). The TCPA is a federal law that regulates telemarketing and text messaging, and requires that businesses obtain express written consent before sending text messages to consumers.

In summary, a Subscriber Letter of Authorization is necessary to comply with FCC regulations and the TCPA, and to ensure that customers are aware of the terms and conditions of the landline texting service.