How do I add my business hours?
To add your business hours, log in to the web app as the admin of the account and navigate to Settings > Account > Business Hours. In the Business Hours section, select your opening and closing times for each day of the week. If your business is closed on a particular day, you can set that day to "Closed." After entering your hours, click Save Changes to update your settings. Setting up your business hours allows you to enable features like after-hours auto-replies and control the display of your Text Us Widget on your website during working hours. Keep reading to learn more.
Why Should I add my business hours?
By setting your business hours, you can automatically reply to messages received during off-hours. This feature is available on all subscription plans. Business hours can also be used to display your Text Us Widget on your website during working hours. Before enabling after-hours auto-reply, you'll need to enter your hours of operation. Please note that only the primary account owner can set these hours.
How to set up your business hours
1. Log in to Texty Pro web app
Go to https://chat.texty.pro/login to log in to the Texty Pro web app.
2. Go to Account Details tab
Click on the Settings (gear icon) from the navigation bar on the left column and go to the Account Details tab
- Click first dropdown next to the day of the week to choose your opening time.
- You may choose to leave it as 'Closed' if you're closed on that day.
- Click on the second dropdown to choose your closing time.
- Click 'Save Changes' button to save your business hours.
Want to learn more about how you'll benefit with business text messaging?
Schedule a 30 minute live demo to meet with one of our team members to discuss how our business text messaging service can benefit your business or organization.