Using Texty Pro

Setting up an after hours auto reply

This feature allows you to automatically reply to all customers who texts your business during off-hours

Automatically reply to text messages during off hours

1. Log in to Texty Pro web app

Go to https://chat.texty.pro/login to log in to the Texty Pro web app.

2. Go to Settings

Click on the Settings (gear icon) from the navigation bar on the top left

3. Select Auto Replies

Click on the Auto Replies option under Workplace

4. Turn On Auto Reply Option

Click on the After Business Hours auto reply toggle to enable After Business Hours auto reply. The toggle is blue when on.

You have 2 message options for After Business Hours auto reply. Select the option that applies to your business.

  1. Custom message - Select this option to write a custom message that everyone will receive when texting your business during off hours
  2. Default message - Select this option to use the default message, including business hours, that everyone will receive when texting your business during off hours

Your changes will automatically save

If you need to set your business hours, follow the steps here. The auto reply will automatically update when you edit your business hours.

Using Texty Pro

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