What Happens If You Text a Business?

If you are a business relying on a conventional landline phone or a VoIP phone in 2023, you may be missing out on valuable text messages from your customers and partners. Texting is a fast and convenient way to communicate with your business contacts, but text messaging using a business number is not provided by your phone service provider. Learn how you can text-enable your business number whether it’s a landline or a VoIP phone number and start texting with it.
July 31, 2023
What Happens If You Text a Business?

What happens to text messages sent to a business number?

You love your old landline phone. It’s been with you through thick and thin, rain or shine, boom or bust, internet and electricity outage. But there’s one thing it can’t do: text. Texting is the modern way of communicating with your customers and partners, but your landline phone is stuck in the past. It’s like trying to play a Blu-ray disc on a VCR. All the text messages your customers are sending you at this moment goes nowhere. 

If you want to text with your business number, you need a texting service that can bridge the gap for you. Don’t worry, we’ve got you covered! With our business text messaging service, you can finally give your old phone a makeover. No more missed text messages and no more hassle of switching between devices. You can text enable your business phone with ease and convenience. It’s the best of both worlds! Who says you can’t have your cake and eat it too?

What happens to text messages sent to a business number

What happens when you text a business number?

Nothing. Absolutely nothing. Imagine playing baseball without a bat. Without a proper text messaging platform, those texts are doomed to fail. They disappear into the ether, never to be delivered.

You see, traditional landline and VoIP phone services were not designed to receive text messages. They’re stuck in the past, unable to receive or send those vital text messages. Simply put, this means that you’re losing business.

But don’t despair, savvy business owners! If you want to tap into the potential of text messaging from your reliable business number, there’s a solution - text enabled business phone number. All you need to do is sign up for a business text messaging service. Once you’ve got that set up, you’ll be texting from your business number like a pro!

So, don’t ignore the customers that are texting you. Find yourself a business text messaging service that suits your needs and bring your business number into the texting era. It’s time to boost your customer service and communication with the fast, convenient, and effective world of landline texting. You’ve got this!

What happens when you text a business number

Who is business text messaging for?

Business text messaging is for any business that wants to communicate more effectively and efficiently with their customers and prospects. Business text messaging can be used for various purposes, such as:

Marketing and promotions

Businesses can send text messages to their customers to inform them about new products, offers, discounts, events, etc. Text messages have a high open rate and can increase customer loyalty and retention. For example, a restaurant can text its customers about a special menu or a coupon code for their next order.

Customer service and support

Businesses can use text messages to provide quick and convenient assistance to their customers, such as answering questions, confirming appointments, sending reminders, providing feedback, etc. Text messages can reduce call volume and improve customer satisfaction. For example, a healthcare provider can text its patients to confirm their appointments and send them health tips.

Internal communication and collaboration

Businesses can use text messages to communicate with their employees, such as sending updates, announcements, alerts, schedules, etc. Text messages can improve employee engagement and productivity. For example, a home service company can text its workers to assign them tasks and track their progress.

Business text messaging can benefit any industry that wants to connect with their customers and employees in a fast and personal way. Some examples of industries that use business text messaging are real estate, insurance, healthcare, automotive, pet care, home services, legal services, restaurants, salons and spas, retail, gyms and fitness, customer service, churches, and other business industries.

Do you want to try business text messaging for your own business? Book a live demo with a Texty Pro team member to see how you can benefit from texting with a business number. 

Who is business text messaging for

Why should I text using my business number?

Utilizing a business texting service such as Texty Pro offers many benefits for businesses and organizations. One standout benefit is the ability to schedule text messages in advance. This convenient feature allows businesses to easily plan their messaging and automatically send them at designated times, improving customer interaction and reducing missed appointments. Additionally, Texty Pro offers team collaboration functionalities, permitting multiple employees to access and respond to incoming messages, thus boosting response times and overall customer service.

You and your team members can also bid farewell to repetitive inquiries through the implementation of custom canned responses. Canned responses allows seamless and personalized replies to text messages with minimal effort. You can create canned responses for anything from greeting to appointment reminders and online review requests and more.

Texty Pro helps businesses communicate better with their customers by allowing business users save private notes with important customer details and history. It also lets them set up automatic messages, such as welcome and after-hours texts, to create a professional impression and inform customers when they can expect a reply. Moreover, Texty Pro has a mobile app that enables businesses to text from anywhere, giving them the freedom to handle customer queries on-the-go. By using a business landline texting service like Texty Pro, businesses can improve their customer communication, increase their response speed, and boost their customer satisfaction.

Are there business telephones that support text messaging?

Are there any business phone systems that come with text messaging options? Unfortunately not. You can’t simply walk into a store or go online and buy a new telephone that will allow you to start text messaging using your current business number. This is because your telephone service provider does not have the ability to route the text messages.

But you can send and receive text messages using your business number with Texty Pro. It’s a texting service that works with a computer or any device with internet connection. It’s easy, convenient, and affordable. You can manage multiple conversations, schedule messages, send images, and more. Texty Pro helps you improve your customer service, communication, and productivity.

Using a free text messaging service to text with customers

A free text messaging service is a nifty option for texting without being tied to a physical phone or landline. However, if you're planning to use it for your business, it's crucial to keep an eye on potential downsides, especially when it comes to trust and security. Most people will nowadays do an internet search for phone numbers that they don’t recognize and will hesitate to interact with a text from a phone number that they can’t find online, leading to communication roadblocks. Moreover, using a free texting service with a virtual number might leave folks puzzled, wondering if it's a legit business line or just some digital phantom!

‍How to receive text messages sent to your business number?

With mobile phones becoming an unstoppable force all over the country, text messaging has stolen the spotlight as the go-to communication channel for most people. With over 280 million smartphone users in the United States, a whopping 90% of them text at least once a day. It's the norm for both personal and business interactions, and the younger generation is leading the charge, happily swapping long phone calls for quick texts without a second thought.

Enter Texty Pro! All you need to do is text-enable your business phone number, and you're ready to dive into the world of sending and receiving text messages with ease. Whether you're at your computer or on-the-go, our website and mobile app will allow you to quickly send and receive text messages. And let me tell you, it's way more powerful than your regular mobile phone!

Picture this: you can now distinguish between known and unknown customers, and you're not just limited to a standard "Hello" for everyone. If Alex, the loyal customer already saved in your address book, texts you, you can automatically greet them by name like a pro! "Hey Alex. Thanks for texting us again. How are you doing?" How cool is that? And when an unknown number reaches out, Texty Pro has you covered there too. You can set up automatic replies to greet them and collect information. "Hey. Thanks for texting us for the first time. Before we get started, can we have your name?" Smooth, right?

But wait, there's more! Texty Pro is a time-saving wizard. You can schedule texts to send later, so you never miss the perfect moment. And no more typing responses repeatedly! Just create and use custom canned responses with dynamic fields like their name and more, and voila! It's like magic.

Text enable a business number

Say farewell to time-consuming setups! With Texty Pro, we've mastered the art of text-enabling your business number in a just minute! And we're not just tooting our own horn here; we're so confident in our prowess that we offer a 14-day free trial to all businesses using a 10 digit NANP (North American Numbering Plan). Now, let's take a look at the steps to text-enabling your business number.

Step one: Choose a subscription plan that perfectly aligns with your business needs. Once you've made your selection, click on the "Try it Free" button to initiate the registration process. You'll be prompted to enter your business email address and create a password for accessing your business text messages on our website or mobile app.

Step two: For billing purposes, you'll be asked to enter your credit card details, but rest assured, no charges will be made if you cancel within the 14-day free trial period.

Step three: Enter your business phone number that you want to text-enable and verify it by receiving an automated phone call on that same number. When you answer the call, a 6-digit verification code will play back to you. Simply input this code on our website, and voilà! You're all set! The provisioning process usually takes about a minute or two in most cases.

Experience the remarkable transformation of business landline phone numbers into potent texting tools for your  business. Don't let important text messages from valued customers, clients, and contacts slip through your fingers. Visit Texty Pro and start your 14-day free trial.

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Want to learn more about how you'll benefit with business text messaging?

Schedule a 30 minute live demo to meet with one of our team members to discuss how our business text messaging service can benefit your business or organization.

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