Learn how to sign up and text-enable your business landline/VoIP phone number.
You can create template messages also known as canned responses to save time when sending common replies. Once added, you can quickly insert these responses into conversations without typing the same message repeatedly. This feature helps maintain consistency in communication and speeds up customer interactions while keeping your responses professional. Keep reading to learn more.
Using custom templates also known as canned responses is simple and helps you reply quickly to common questions. Open a conversation and click on the lightning bolt icon to select the canned response you want. You can then send it as is or customize it before sending to add a personal touch. This saves time, ensures consistent messaging, and keeps communication professional without retyping the same responses repeatedly. Keep reading to learn more.
You can schedule text messages to be sent at a future date and time, helping you plan communications in advance. Simply compose your message in the web app, then click on the clock icon to select the date and time you want it sent, and confirm the schedule. This ensures your messages are delivered when most effective, even if you are unavailable. Scheduled texting is especially useful for reminders and follow-ups, allowing your business to stay engaged with customers efficiently. Keep reading to learn more.
