Learn how to sign up and text-enable your business landline/VoIP phone number.
If your Texty Pro subscription includes the Pro or Team plan, you can invite team members using just their email addresses. During the sign-up process, you’ll have the option to send invites to multiple team members at once, or you can add them later by visiting the Member tab in Settings. Once invited, the member receives an email to create their own profile and join your account. This enables seamless team collaboration allowing members to send and receive messages from the same business number. You can manage and adjust your team anytime through your account settings. Keep reading to learn more.
Direct messaging lets you start private conversations with one or more of your team members without affecting your SMS count. Simply click the new message icon in the Direct Messages section, select the team members you want to include, and create the message. Only invited members will see and participate in the conversation. This helps your team stay connected privately and efficiently within the Texty Pro platform. Keep reading to learn more.
You can add private notes directly within an SMS conversation thread for your internal use without sending them to customers. These notes appear highlighted in yellow and are visible only to your team members, helping maintain context and continuity in customer interactions. Private notes are ideal for logging actions taken, adding follow-up reminders, or asking teammates questions without leaving the page. You can also mention a teammate using the @ symbol to draw their attention, and rest assured that these notes do not count against your SMS credits. This feature simplifies internal collaboration and keeps customer-facing conversations clean within the Texty Pro business text messaging platform. Keep reading to learn more.
Private channels in Texty Pro let your team hold focused discussions on projects or topics without affecting your SMS usage. To create one, go to the left side bar, click the plus icon next to Channels, name the channel, select the members to include, and then click Create channel. Once created, only invited members can see and participate in the conversation. You can add more members at any time and easily manage access, all within Texty Pro’s internal communication system. Keep reading to learn more.
Yes, with Texty Pro's Team and Pro plans, you can invite your staff to join your account. By sending an email invitation, your team members can create their own profiles and start sending and receiving text messages using your business phone number. The Pro plan allows up to three users, while the Team plan accommodates up to six users. This setup enables your team to collaborate effectively, enhancing customer service and communication efficiency. Each member can access the account from their own device, ensuring seamless integration into your existing workflow. Keep reading to learn more.
Yes, with Texty Pro you can use multiple phone numbers within a single account. This allows businesses to separate communications for different departments, locations, or services while keeping everything organized in one platform. Each number can send and receive SMS and MMS messages independently, and team members can manage conversations efficiently without mixing messages. Multiple numbers help maintain clarity, streamline workflows, and improve customer communication.
