Learn how to sign up and text-enable your business landline/VoIP phone number.
TCPA compliance refers to following the Telephone Consumer Protection Act, a U.S. federal law that governs business texting practices to protect consumers from unwanted messages. This requires obtaining prior express written consent before sending promotional texts and providing an easy opt-out method such as replying "STOP." Violating TCPA rules can result in substantial fines ranging from $500 to $1,500 per violation, so maintaining proper records of consent and honoring Do-Not-Call lists is essential. These requirements ensure businesses use SMS responsibly and legally when reaching out to customers. Keep reading to learn more.
Express written consent is a requirement under the Telephone Consumer Protection Act (TCPA) that mandates businesses in the United States to obtain clear, documented permission from individuals before sending them marketing text messages. This consent can be provided electronically, such as through website forms or text message opt-ins, and must include disclosures about the type, frequency, and purpose of the messages, along with opt-out instructions. Obtaining this consent is crucial for compliance and helps protect businesses from potential legal penalties, which can range from $500 to $1,500 per message for violations. It's important to note that simply collecting a phone number does not constitute consent; explicit agreement is necessary. Keep reading to learn more.
Texty Pro strictly prohibits sending spam or unsolicited text messages. All messages must be sent only to recipients who have clearly opted in to receive communication from your business. Sending texts without consent may lead to delivery issues, account suspension, or termination. If a recipient no longer wants to receive messages, they can easily opt out by replying with STOP. To stay compliant, always respect opt-outs, avoid mass unsolicited messaging, and send texts only to people who expect to hear from you. Keep reading to learn more.
Express consent means a customer has clearly agreed to receive text messages from your business. This can be given by filling out a form, checking a box online, or verbally confirming in person or over the phone. Having express consent is important for compliance with texting regulations and ensures your messages are welcomed by recipients. It also protects your business from complaints or penalties related to unwanted communication. Keep reading to learn more.
Canada’s Anti-Spam Legislation, commonly known as CASL, is a federal law that regulates how businesses and individuals can send commercial electronic messages (CEMs) to recipients in Canada. This law applies to emails, text messages, social media direct messages, and other forms of digital communication that have a commercial purpose. CASL came into force on July 1, 2014, and is considered one of the most rigorous anti-spam laws in the world.
