Learn how to sign up and text-enable your business landline/VoIP phone number.
Businesses can use their existing landline or VoIP numbers for texting in the U.S. and Canada. These numbers must be registered under the North American Numbering Plan (NANP) and capable of receiving calls. Supported providers include Verizon, AT&T, Vonage, RingCentral, and others. However, residential numbers, cell phone numbers, toll-free numbers, and numbers from free texting apps like Google Voice are not supported. Keep reading to learn more.
Texty Pro currently supports business texting in the United States and Canada. Businesses with a U.S. or Canadian landline and VoIP number can send and receive SMS and MMS text messages through the Texty Pro platform. Customers in these countries will see your messages as standard texts on their mobile devices, making communication seamless. If you operate outside of the North American Numbering Plan (NANP) for North America and the Caribbean, texting is not supported at this time. Keep reading to learn more.
Texty Pro enables two-way SMS messaging with all major mobile carriers in the United States and Canada. This includes AT&T, T-Mobile, Verizon, US Cellular, Rogers, Telus, Bell, Freedom Mobile, and others. Additionally, Texty Pro supports texting with contacts in Puerto Rico and other countries within the North American Numbering Plan (NANP), such as the Bahamas, Jamaica, and the Dominican Republic. This extensive coverage ensures that businesses can effectively communicate with a broad customer base across North America. Keep reading to learn more.
A landline number is a fixed phone number assigned to a physical location, such as a business and connected to the Public Switched Telephone Network (PSTN) via copper wires or fiber-optic cables. Unlike mobile numbers, landline numbers don't change locations and are typically associated with a specific area code and geographic region. While mobile phones and Voice over Internet Protocol (VoIP) services have become more prevalent, landlines remain valued for their reliability, clear call quality, and consistent emergency services. In many cases, businesses maintain landline numbers to ensure stable communication and meet regulatory requirements. Keep reading to learn more.
Transferring your phone number to a new SMS text messaging service lets you retain your existing business number while upgrading to a platform like Texty Pro. To get started, contact your current SMS service provider to cancel your service and request that they release your number. Once that’s done, sign up for Texty Pro and complete the number verification process by receiving a phone call with a six-digit code. After registration, email support@texty.pro to request a Letter of Authorization (LOA). Simply complete the form and send it back via email. The transfer process typically takes up to three business days to be fully activated for sending and receiving SMS and MMS messages. Keep reading to learn more.
Yes, you can use your existing VoIP phone number to send and receive text messages with Texty Pro. Texty Pro supports VoIP numbers from major providers like Verizon, AT&T, Xfinity, Vonage, and others in the US and Canada. To get started, simply sign up for a Texty Pro account, select a plan that suits your needs, and text-enable your VoIP number. No changes to your current phone plan are required, and the setup process is quick and straightforward. This allows you to communicate with customers via text using your existing business number, enhancing accessibility and customer engagement. Keep reading to learn more.
Yes, with Texty Pro you can use multiple phone numbers within a single account. This allows businesses to separate communications for different departments, locations, or services while keeping everything organized in one platform. Each number can send and receive SMS and MMS messages independently, and team members can manage conversations efficiently without mixing messages. Multiple numbers help maintain clarity, streamline workflows, and improve customer communication.
Yes, you can use your existing U.S. or Canadian landline or VoIP business number with Texty Pro. During the sign-up process, you'll verify your phone number, and once confirmed, you can start sending and receiving text messages with your customers using the same number they already know. No additional hardware, porting, or service provider changes are required. Keep reading to learn more.
No, Texty Pro does not support using personal cell phone numbers for business text messaging. The service is designed to work with U.S. and Canadian landline or Voice over IP (VoIP) numbers. To use Texty Pro, you'll need a dedicated business landline or VoIP number that can be text-enabled through the platform. Keep reading to learn more.
With Texty Pro, you can add multiple phone numbers to a single account, giving your business flexibility to manage different lines for departments, locations, or services. Each number can be text-enabled and used independently for sending and receiving SMS and MMS messages. This setup allows teams to stay organized and maintain separate communication channels while using one central platform. There is no strict limit for standard business use, but you can contact Texty Pro support if you need an unusually large number of lines. Keep reading to learn more.
