Learn how to sign up and text-enable your business landline/VoIP phone number.
Texty Pro requires a valid credit or debit card when starting the 14-day free trial to verify your identity and prevent misuse of the trial offer. No charges will be made during the trial period. Your subscription will automatically renew at the end of the trial based on the plan you've selected, either monthly or annually. You can cancel at any time during the trial to avoid charges. Keep reading to learn more.
Yes, we offer a 14 days free trial to our new business customers.
To cancel your subscription, log in to your account and navigate to Settings > Billing. Click the "Cancel Subscription" button to initiate the cancellation process. Please note that canceling your subscription will permanently erase all your data, and no refunds will be issued as per the Terms of Service. If you're within the 14-day free trial period, you can cancel at any time without incurring charges. For monthly or annual subscriptions, cancellation will take effect at the end of your current billing cycle. Keep reading to learn more.
Texty Pro is free for 14 days with simple & affordable pricing for all businesses starting at less than $1 a day.
Texty Pro’s business texting runs on a monthly or annual subscription that renews automatically. Plans are based on how many text messages you expect to send each month. Receiving messages is free, but sending may require SMS credits. Keep reading to learn more.
You can easily manage your payment information directly in your Texty Pro account settings. To add or update a payment method, log in to your account as the admin of the account and go to the billing tab. From there, you can securely enter new credit card details or update existing ones to ensure uninterrupted service. Changes take effect immediately, so your future invoices will be billed to the updated method. Keeping your payment details current helps prevent service disruptions and ensures your business texting continues without interruption. Keep reading to learn more.
You can switch to a different subscription plan directly in your Texty Pro account settings. Simply log in as the admin, go to the Billing tab, and click on the Update Subscription Plan button to choose the plan that best fits your needs. Any billing adjustments will be automatically applied. Updating your plan ensures you’re always using Texty Pro in the way that works best for your business. Keep reading to learn more.
If you’re rejoining Texty Pro, email support@texty.pro with your original email and business number. We'll unblock your number so you can sign up again. Keep reading to learn more.
Overages occur when you send or receive more text messages than what is included in your subscription plan. Each Texty Pro plan comes with a monthly message allowance (SMS credits). If your business exceeds that limit, additional messages are billed as overages at the standard per-message rate. This ensures that your conversations continue without interruption even after your included allotment is used up. You can keep track of your usage in your Account > Subscription section. If you consistently exceed your limit, you may want to upgrade to a higher plan to save on overage costs.
SMS credits are the units used by Texty Pro to send text messages, with each plan including a monthly allowance. Standard SMS messages use one credit per 160 characters, while longer messages or those with emojis are split into multiple segments, each using additional credits. Picture messages (MMS) cost three credits each for sending or receiving. Keep reading to learn more.
